Established in 1987, BAS has been providing software solutions to municipal government for over 27 years. Located in Saratoga County New York, BAS employs a professional staff of 40 people dedicated to servicing the local government market; currently over 800 municipal clients in 5 states use BAS software. Our commitment to develop quality software and to provide the best possible service and support to our clients is second to none!

5 Reasons BAS is the Market Leader:

1) Product: A complete product portfolio for all your municipal government needs. An unwavering focus on customer service is a distinguishing characteristic of BAS. Eighty percent of incoming support calls are handled immediately; the balance are usually resolved within 15 to 30 minutes after initial contact. Emergency support after normal business hours (nights, weekends, holidays) is included in our annual support agreement.

2) Service: Unparalleled customer service available 24 hours every day, 7 days a week. BAS software is developed using the latest Microsoft Windows development tools (.NET, SQL Server, etc) and designed for ease of use and quick access to the information or process that is needed. Our integrated design provides the foundation for e-government applications that allow residents to do business via the Internet.

3) Technology: BAS uses the latest Microsoft database and development tools to provide their clients with state of the art products.Our software is designed to improve workflow and productivity. Every BAS software product is updated (with new features & functionality) at least annually. To ensure that updates address the needs of our clients, BAS sponsors annual User Group meetings for each major product line. These meetings are an opportunity for clients to meet with BAS staff (and each other) to share ideas and suggest enhancements for future updates.

4) Reputation: BAS maintains our reputation as an industry leader through an unwavering focus on customer service coupled with high quality software that has been designed by our clients valued feedback.

5) Longevity: BAS has enjoyed continual growth since 1987 and is a recognized leader in the local government market. 

Please take a moment to download our pdf Company Profile (3.28 MB) .

Customer Testimonials

  • -Jennifer Gruschow, Village Clerk/Treasurer, Village of Rushville

    Simple and Successful

    BAS offers top of the line municipal software that comes with the most personable, knowledgeable and helpful support staff possible. This is a combination that is hard to find and certainly hard to beat!
  • -Brad Hammond, Chief Building Inspector, Town of Riverhead

    Very Helpful

    We really appreciate all the help and expertise you have been able to provide. While there are so many disparate issues and difficulties in selecting, purchasing and implementing a new database system, it has been a relief that BAS has employees to ensure that what is advertised becomes reality.
  • -Roger Gallant, Building Inspector, Town of Huron

    BAS IT Services Satisfaction

    BAS upgraded our Network and computers at the Town of Huron and became our on-contract, out sourced IT Help desk in January of 2011. We had already been using a few of the BAS Software products with favorable results and so it seemed to be a good fit to inquire about IT assistance. BAS IT Services found solutions that have worked for the Town and at affordable rates. BAS has an outstanding reputation and really understands local government needs. In our experiences, they’ve always delivered the highest level of customer service. The IT Techs we have worked with at BAS are intelligent, patient, friendly, and professional. We are looking forward to continuing our relationship and partnership into the future together.
  • - Martha Maywalt, City of Syracuse Director of Pre-development Neighborhood & Business Development

    Greater Productivity

    IPS has provided greater productivity for many aspects of the City of Syracuse’s operations, for the benefit of citizens, developers, and City staff. The Complaint Module provides Code Enforcement and Public Works a means to more efficiently manage and track high volumes of varied activities, and the Web Portal allows constituents to enter and track complaints and service requests online. Using Workflow for interdepartmental reviews of permit and zoning plans has made review processes transparent and more efficient, automatically notifying the applicant and other reviewers of relevant results. Access to information tracked by multiple departments has made IPS an invaluable tool for planning and resource allocation.
  • - Jean Klatt, Town Clerk, Town of Gaines

    One of the Best Investments My Town has done in Software

    Within our first year of implementing the BAS Utility Billing Software the Town of Gaines has already been able to recognize that the process and results have been so much more simple and successful than with our previous billing software. The Town most definitely would recommend the BAS Utility Billing program to any interested parties, but all BAS software as well.
  • - Donna A. Combs, Town Clerk/Collector, Town of Warrensburg

    Efficient & Ease of Creating Reports

    The BAS Tax Application program is one of the best investments my town has done in software programming. The program is user friendly, saves time and allows my data to be easily retrieved for my customers as well as meeting all of the State requirements for tax reports due to my town. I have total confidence in the program.
  • - Delores Musone, Building Dept. Account Clerk, Town of Wallkill

    More Effective in Assisting our Citizens

    The Town of Wallkill Building Dept. has had a very positive experience with the IPS program. We are able to do many involved tasks much more efficiently and in much less time than before. The ease of creating reports such as individual inspections, cash, monthly permits, Dodge Report, fire inspections & complaints is incredible! Many in the department also like the capability to scan documents into an individual permit file and also the ability to put in notes to clarify ‘special’ situations and directions. The BAS support staff is always very helpful and is always open to our individual needs.
  • - Don Mekulik, CPCA, Town of Hamptonburgh

    Seamless Processing Service

    The BAS building department programs have assisted our building department to run more efficiently and become more effective in assisting our citizens. The staff at BAS has always been available to assist whenever we have questions.
  • - Becky Connolly, Town Clerk, Town of Somerset

    Best Money the Town Ever Spent

    Expanding services to the residents is one of my top priorities. I had numerous requests for credit card use so I felt that was a service that we could offer. Processing the charge is seamless and offers our residents another payment option.
  • -Judith Crawford, Receiver of Taxes, Town of Beekman

    100% Satisfied

    I have had the Internet Tax Application for over a year now and it was the best money the Town ever spent. It has cut down tremendously on the number of title company calls and even homeowner calls for April tax information. With this application available to the public at any time with paid information included it literally means your office is open 24/7 for your taxpayers. What more could they ask for! It sure does work for me.
  • -Ryan J. Lashway, Technology Coordinator, Town of Queensbury

    Very User Friendly

    With the support BAS offers and the speed of upgrades to comply with new State regulations, I can finally say we have found our solution for Animal Control and we are 100% satisfied.
  • -Brenda McConnell, Clerk-Treasurer/Tax Collector, Village/Town of Brownville

    I have used the BAS tax collection software for many years. I want to express my continued satisfaction with this program. It is very user friendly allowing me to do my tax work promptly and accurately. I would also like to commend the BAS staff. If ever I have a problem I know when I call my questions will be answered both promptly and courteously.
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