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The BAS Difference
Established in 1987, BAS has been providing software solutions to municipal government for over 26 years. Located in Saratoga County New York, BAS employs a professional staff of 40 people dedicated to servicing the local government market; currently over 700 municipal clients in 5 states use BAS software. Our commitment to develop quality software and to provide the best possible service and support to our clients is second to none!
5 Reasons BAS is the Market Leader:
1) Product: A complete product portfolio for all your municipal government needs. An unwavering focus on customer service is a distinguishing characteristic of BAS. Eighty percent of incoming support calls are handled immediately; the balance are usually resolved within 15 to 30 minutes after initial contact. Emergency support after normal business hours (nights, weekends, holidays) is included in our annual support agreement.
2) Service: Unparalleled customer service available 24 hours every day, 7 days a week. BAS software is developed using the latest Microsoft Windows development tools (.NET, SQL Server, etc) and designed for ease of use and quick access to the information or process that is needed. Our integrated design provides the foundation for e-government applications that allow residents to do business via the Internet.
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Laserfiche & BAS
Together, Laserfiche and BAS provide a wide array of municipality solutions that automate and consolidate tax collection, utility billing, building permits, complaint tracking and clerk licensing.Customer Testimonials
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Best Support
Hands down, the best software support that I have ever experienced, period. -
Top of the Line Municipal Software
BAS offers top of the line municipal software that comes with the most personable, knowledgeable and helpful support staff possible. This is a combination that is hard to find and certainly hard to beat! -
Simple and Successful
Within our first year of implementing the BAS Utility Billing Software the Town of Gaines has already been able to recognize that the process and results have been so much more simple and successful than with our previous billing software. The Town most definitely would recommend the BAS Utility Billing program to any interested parties, but all BAS software as well. -
One of the Best Investments My Town has done in Software
The BAS Tax Application program is one of the best investments my town has done in software programming. The program is user friendly, saves time and allows my data to be easily retrieved for my customers as well as meeting all of the State requirements for tax reports due to my town. I have total confidence in the program. -
Efficient & Ease of Creating Reports
The Town of Wallkill Building Dept. has had a very positive experience with the IPS program. We are able to do many involved tasks much more efficiently and in much less time than before. The ease of creating reports such as individual inspections, cash, monthly permits, Dodge Report, fire inspections & complaints is incredible! Many in the department also like the capability to scan documents into an individual permit file and also the ability to put in notes to clarify ‘special’ situations and directions. The BAS support staff is always very helpful and is always open to our individual needs. -
More Effective in Assisting our Citizens
The BAS building department programs have assisted our building department to run more efficiently and become more effective in assisting our citizens. The staff at BAS has always been available to assist whenever we have questions. -
Seamless Processing Service
Expanding services to the residents is one of my top priorities. I had numerous requests for credit card use so I felt that was a service that we could offer. Processing the charge is seamless and offers our residents another payment option. -
Best Money the Town Ever Spent
I have had the Internet Tax Application for over a year now and it was the best money the Town ever spent. It has cut down tremendously on the number of title company calls and even homeowner calls for April tax information. With this application available to the public at any time with paid information included it literally means your office is open 24/7 for your taxpayers. What more could they ask for! It sure does work for me. -
100% Satisfied
With the support BAS offers and the speed of upgrades to comply with new State regulations, I can finally say we have found our solution for Animal Control and we are 100% satisfied. -
Very User Friendly
I have used the BAS tax collection software for many years. I want to express my continued satisfaction with this program. It is very user friendly allowing me to do my tax work promptly and accurately. I would also like to commend the BAS staff. If ever I have a problem I know when I call my questions will be answered both promptly and courteously.