Utility Billing & Collections
The Utility Billing & Collections Software is a comprehensive billing and accounts receivable system for use in municipal Utility Departments

 
 

SOFTWARE FEATURES

Icon UB White Water Utility Billing & Collections
Utility Billing & Collections allows for the configuration, billing, and collection of any utility service type charge for both residential and commercial properties. This module comes complete with a variety of tools to make billing fast and simple, such as ACH, e-mailing of bills, direct integration with online payments, and more.
Icon UB White PaymentPortal Web Inquiry & Payment Portal
The Web Inquiry and Payment Portal offers convenience and ease by allowing customers to pay any municipal charge online securely. Specific account information is available, such as meter reads, prior billings, and open balances. The portal can also reprint bills or project interest and is PCI compliant. Accepted payment methods are credit card, debit card, or eCheck, and organizations have the option to swipe cards at the counter. Payments received online and at the counter directly integrate and automatically update the system.
Icon UB White WorkOrders Work Orders
Work Orders allows you to add and assign items for any type of service, whether it be the internal needs of employees or the external needs of residents. Items include scheduling tasks such as facility maintenance or meter reads, assigning work tasks, and viewing status updates. Users can also track specifics like time and material for easy invoice generation. A mobile app streamlines this process for field-use.
Icon UB White Meter Inventory Control
Inventory Control is used to track and store organizational items such as equipment, utility meters, office supplies, and vehicle supplies. It seamlessly integrates with Accounts Payable, Work Orders, Fixed Assets, and Utility modules to record and complete other associated activities. Utilize the free mobile app to update inventory remotely.
Icon UB White Mobile Inventory Inventory App
The Inventory App provides the same benefits as our Inventory Control module but in mobile app form. It is used to track and store items such as equipment, utility meters, office supplies, and vehicle supplies. It also has an integrated barcode reader to make tracking inventory even easier.
Icon UB White Mobile WorkOrder Work Order & Meter App
The Work Order & Meter App simplifies task completion from the field. A user can record meter readings, view current reads, approve meter replacements, and access their work orders directly from their device. The app automatically integrates back to the system so that any updates or changes are reflected under work orders and meter readings.

Simplify Your Water & Sewage Billing

Let our team provide further detail on what our Utility Billing software can do for your municipality.
(NOTE: We will never share your personal information with outside parties.)
 

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  • - Jennifer Gruschow, Village Clerk/Treasurer, Village of Rushville

    Simple and Successful

    BAS offers top of the line municipal software that comes with the most personable, knowledgeable and helpful support staff possible. This is a combination that is hard to find and certainly hard to beat!
  • - Brad Hammond, Chief Building Inspector, Town of Riverhead

    Very Helpful

    We really appreciate all the help and expertise you have been able to provide. While there are so many disparate issues and difficulties in selecting, purchasing and implementing a new database system, it has been a relief that BAS has employees to ensure that what is advertised becomes reality.
  • - Roger Gallant, Building Inspector, Town of Huron

    BAS IT Services Satisfaction

    BAS upgraded our Network and computers at the Town of Huron and became our on-contract, out sourced IT Help desk in January of 2011. We had already been using a few of the BAS Software products with favorable results and so it seemed to be a good fit to inquire about IT assistance. BAS IT Services found solutions that have worked for the Town and at affordable rates. BAS has an outstanding reputation and really understands local government needs. In our experiences, they’ve always delivered the highest level of customer service. The IT Techs we have worked with at BAS are intelligent, patient, friendly, and professional. We are looking forward to continuing our relationship and partnership into the future together.
  • - Martha Maywalt, City of Syracuse, Director of Pre-development, Neighborhood & Business Development

    Greater Productivity

    IPS has provided greater productivity for many aspects of the City of Syracuse’s operations, for the benefit of citizens, developers, and City staff. The Complaint Module provides Code Enforcement and Public Works a means to more efficiently manage and track high volumes of varied activities, and the Web Portal allows constituents to enter and track complaints and service requests online. Using Workflow for interdepartmental reviews of permit and zoning plans has made review processes transparent and more efficient, automatically notifying the applicant and other reviewers of relevant results. Access to information tracked by multiple departments has made IPS an invaluable tool for planning and resource allocation.
  • - Jean Klatt, Town Clerk, Town of Gaines

    One of the Best Investments My Town has done in Software

    Within our first year of implementing the BAS Utility Billing Software the Town of Gaines has already been able to recognize that the process and results have been so much more simple and successful than with our previous billing software. The Town most definitely would recommend the BAS Utility Billing program to any interested parties, but all BAS software as well.
  • - Donna A. Combs, Town Clerk/Collector, Town of Warrensburg

    Efficient & Ease of Creating Reports

    The BAS Tax Application program is one of the best investments my town has done in software programming. The program is user friendly, saves time and allows my data to be easily retrieved for my customers as well as meeting all of the State requirements for tax reports due to my town. I have total confidence in the program.
  • - Delores Musone, Building Dept. Account Clerk, Town of Wallkill

    More Effective in Assisting our Citizens

    The Town of Wallkill Building Dept. has had a very positive experience with the IPS program. We are able to do many involved tasks much more efficiently and in much less time than before. The ease of creating reports such as individual inspections, cash, monthly permits, Dodge Report, fire inspections & complaints is incredible! Many in the department also like the capability to scan documents into an individual permit file and also the ability to put in notes to clarify ‘special’ situations and directions. The BAS support staff is always very helpful and is always open to our individual needs.
  • - Don Mekulik, CPCA, Town of Hamptonburgh

    Seamless Processing Service

    The BAS building department programs have assisted our building department to run more efficiently and become more effective in assisting our citizens. The staff at BAS has always been available to assist whenever we have questions.
  • - Becky Connolly, Town Clerk, Town of Somerset

    Best Money the Town Ever Spent

    Expanding services to the residents is one of my top priorities. I had numerous requests for credit card use so I felt that was a service that we could offer. Processing the charge is seamless and offers our residents another payment option.
  • - Judith Crawford, Receiver of Taxes, Town of Beekman

    100% Satisfied

    I have had the Internet Tax Application for over a year now and it was the best money the Town ever spent. It has cut down tremendously on the number of title company calls and even homeowner calls for April tax information. With this application available to the public at any time with paid information included it literally means your office is open 24/7 for your taxpayers. What more could they ask for! It sure does work for me.
  • - Ryan J. Lashway, Technology Coordinator, Town of Queensbury

    Very User Friendly

    With the support BAS offers and the speed of upgrades to comply with new State regulations, I can finally say we have found our solution for Animal Control and we are 100% satisfied.
  • - Brenda McConnell, Clerk-Treasurer/Tax Collector, Village/Town of Brownville

    Superior Product

    I have used the BAS tax collection software for many years. I want to express my continued satisfaction with this program. It is very user friendly allowing me to do my tax work promptly and accurately. I would also like to commend the BAS staff. If ever I have a problem I know when I call my questions will be answered both promptly and courteously.
  • - Chris Lutgen, Animal Control Officer, Lake Havasu City, AZ - Lisa Dalton, Town Clerk, Watertown,CT

    Great Staff

    After months of research and countless demonstrations of other products, our agency made the decision to go with BAS for our dog licensing software. Not only did BAS have a superior product, it was the people that ultimately made our decision to give them our business. I had the pleasure of working with the CEO, Rob Vitti during the sales process. Rob is very passionate about his company and the people he works with. During the entire process, I did not feel like I was getting a high pressure sales pitch just to get my business. Rob and Project Manager Jon Marshall answered all of my questions, that other companies had trouble answering. Not only were they able to answer my questions and concerns but their product was the only one that fit our needs and more importantly our budget. Jon was in constant contact with me throughout the entire implementation process and has been there for us after the fact. How many other CEO’s out there would reach out to their customers, after the sale is done to just make sure that everything works to your expectations? I have dealt with dozens of vendors over my career and can tell you for a fact that their people is what set them apart from everyone else! Their superior products are a result of those people. I would highly recommend BAS for all of your Animal Control software needs.

  • I just want to send a note of thanks to you and your staff. Anytime we have a problem, concern, or suggestion you and your staff are quick to respond and are open to ideas to improve programming and make our Clerk lives easier! In the “Clerk world” we are geared to be as efficient as possible – thanks to BAS staff we are working together on a few changes with our dog and marriage license programs to help make that possible. It is refreshing to find a company that is willing to listen and work with its customers in such a professional and courteous manner. You guys ROCK!
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