A new BAS initiative is the development of an online (Internet based) Constituent Service Request System (CSRS) to allow residents to log requests and the municipality to track related actions and final resolution.

Preliminary Core Features and Functionality:

  • Submit an application for a building permit
  • Check the status of existing permit applications and permits
  • Request a property inspection
  • Submit a complaint or service request (e.g. watermain break or pot hole)
  • The system will route the request to the appropriate department for review/action
  • Check the status of an existing request
  • Additional features will be added based on customer input


The System tracks each request and allows management to monitor the timeliness of responses and also to identify trends or problem areas that may need additional attention. For BAS clients, the system provides integration to the “back-end” software currently in use by the municipality.

Our Services

Software Solutions

Software Solutions

We offer a variety of software solutions to meet every need. From Accounting to FOIL and Tax, BAS has your municipality covered!
IT Services

IT Services

BAS offers a great lineup of IT Support and Services. Our IT Services provide a broad range of technology related services to our customers.
Website Design

Website Design

Make your website stand out from the rest! We can help you to create a beautiful web presence that your residents will be happy to visit!

Service Above the Rest

We've Got You Covered

BAS offers support 24 hours a day, 7 days a week. Whether it’s during normal business hours, or at 10pm, we’ve got you covered.

Support & Services

At BAS, we stand by our products. With software updates, monthly tip sheets and user group meetings throughout the year, you’ll always be up to date on the latest information.

What Our Clients Say

  • Simple and Successful

    BAS offers top of the line municipal software that comes with the most personable, knowledgeable and helpful support staff possible. This is a combination that is hard to find and certainly hard to beat!
    Jennifer Gruschow Village Clerk/Treasurer, Village of Rushville
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13

sales@basgov.com

p. (518) 371-6869

Address

661 Plank Road
661 Plank Road
Clifton Park, NY
Clifton Park, NY 12065

Hours

Monday - Friday
Monday - Friday
8:30 - 5
8:30am - 5:00pm