When you contract your IT Services out to a managed service provider to help your municipality, be sure you select the right one.
If you are without an internal IT department/representative and manage your own technology, then chances are you could benefit a great deal from hiring a managed service provider. With the right one, you will have more time to focus on what you do best – running your local government and serving your constituents.
Our IT Services Division has been providing a broad range of technology related services to our customers that go well beyond the scope of our standard software support. We can function as your outsourced IT Department or provide just the specific services needed.
In addition to identifying your future needs and objectives, BAS will perform an on-site audit of existing computer system infrastructure and produce a detailed report of the findings. This report will serve to identify your current status and produce a recommended plan of action to meet your stated objectives. Working together, we will be able to produce a long term plan for the municipality.
Business Continuity & Disaster RecoveryBy leveraging our local government expertise and the NYS Comptroller’s Office Technology audit recommendations; all municipalities are in need of having a disaster plan in place before it’s too late. We will work with you to develop this while implementing a Business Continuity solution that fits to ensure that your vital operational data and your ability to function is protected.
CybersecurityBAS uses top rated Antivirus and Antimalware to safeguard and protect all municipal endpoints and devices. With our solution integrated with our RMM application, it only makes it even easier for us to manage and deploy. Minimizing vulnerabilities and threats is a vital priority at BAS and for all of our contracted municipal IT clients. BAS also compliments the technology with newsletters and security awareness training to educate all users on what is going on out there and how to be prepared vs scams, phishing attempts, ransomware, and more!
Network Planning & DesignFrom Servers to Firewalls, all of your network infrastructure will eventually need to be replaced. Migrating during these replacement periods can be daunting task that needs careful planning in order to ensure a smooth transition. Working with you, BAS will create and assist with a phased implementation plan to identify your needs and recommend suitable replacements while minimizing disruption. Upon delivery BAS ensures that individuals and departments can work as expected with minimal down-time.
Outsourced/Managed ITIt’s time to focus on your daily duties and responsibilities and let BAS handle your IT at a fixed quarterly cost. This can be extremely time consuming and costly if your technology is managed in house or by the old break-fix model with an IT company. When a local government outsources their IT to BAS we manage and maintain all of the networking components we put in place. Our technicians and engineers are familiar with all areas and departmental tasks including Police Departments. We become your help-desk and provide support via phone and internet while we are also using the latest monitoring tools to pro–actively monitor, troubleshoot and provide remedial services to ensure minimum network disruption; Cybersecurity, Data Protection and Business Continuity are part of our standard model.
Email Filtering & HostingThis service will re-route emails to an off-site server to prevent spam and other potentially dangerous emails from entering your network. BAS also has familiarity with Microsoft Office/Exchange 365 and managing MS Exchange locally on the municipalities server. With a BAS Email and Filtering solution and migration, the local government will get assistance moving to the latest technology which include mobile access and via smartphones and tablets.