Customer Support

While our main office hours are Monday - Friday, 8:30am - 5pm (EST) — we provide software and service support to our valued customers 24/7.

Software Support

Phone Phone
(518)371-6869
After hours? Pick Option 1
Email Email
support@basgov.com
Main Office Main Office
661 Plank Road
Clifton Park, NY 12065

Managed IT Services

Phone Phone
(518)371-6869
After hours? Pick Option 2
Email Email
itdept@basgov.com
Main Office Main Office
661 Plank Road
Clifton Park, NY 12065
  • "Since the Town of Penfield purchased the BAS on-line Dog Licensing payment application in 2012, we couldn’t be more satisfied. The process is easy, quick and convenient for our residents and the Town has seen a significant increase in the number of dog renewals since the implementation of this service. The program gives the opportunity to renew dog licenses hassle free from a computer or smartphone. It is always a pleasure to work with Rob Vitti and his team. I highly recommend other Towns to invest in this on-line dog licensing payment solution."
    Amy M. Steklof, RMC/CMC Penfield Town Clerk, President of the MCTCTR&CA
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