Customer Support

While our main office hours are Monday - Friday, 8:30am - 5pm (EST) — we provide software and service support to our valued customers 24/7.

Software Support

Phone Phone
(518)371-6869
After hours? Pick Option 1
Email Email
support@basgov.com
Main Office Main Office
661 Plank Road
Clifton Park, NY 12065

Managed IT Services

Phone Phone
(518)371-6869
After hours? Pick Option 2
Email Email
itdept@basgov.com
Main Office Main Office
661 Plank Road
Clifton Park, NY 12065
  • "I just want to express my appreciation for another successful start to our tax collection season! I really cannot thank you enough for how patient you are and how helpful you are to me each year. Once again, thank you so much!!!"
    Robin A. Kennedy School District Tax Collector, New Hartford Central School District
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