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What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or social security number.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience  (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only - This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent - By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy- If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

BAS Office: 661 Plank Road, Clifton Park NY 12065
Phone: (518) 371-6869

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Recent News

New Program - FOIL Tracker

FOIL icon

The FOIL Tracker System is designed to manage Freedom of Information Law requests. The system is user friendly, allows for easy retrieval of critical data, and offers quick access to information by verifying where each FOIL Request is in the process. 


New Program - IPS Mobile App

Field Inspection icon

The NEW IPS Mobile App is designed to be carried into the field with inspectors, giving them quick access to the information and records they need while reducing or eliminating the need to print and carry unnecessary paperwork throughout the workday.


Web Portal Live

BAS has launched the online web portal for the City of Syracuse, NY! This IPS web (front-end) application allows for residents and contractors to interact with the City via the internet and is directly linked to the back-end IPS software in use at City Hall.

 

 

Customer Testimonials

  • -Jennifer Gruschow, Village Clerk/Treasurer, Village of Rushville

    Simple and Successful

    BAS offers top of the line municipal software that comes with the most personable, knowledgeable and helpful support staff possible. This is a combination that is hard to find and certainly hard to beat!
  • -Brad Hammond, Chief Building Inspector, Town of Riverhead

    Very Helpful

    We really appreciate all the help and expertise you have been able to provide. While there are so many disparate issues and difficulties in selecting, purchasing and implementing a new database system, it has been a relief that BAS has employees to ensure that what is advertised becomes reality.
  • -Roger Gallant, Building Inspector, Town of Huron

    BAS IT Services Satisfaction

    BAS upgraded our Network and computers at the Town of Huron and became our on-contract, out sourced IT Help desk in January of 2011. We had already been using a few of the BAS Software products with favorable results and so it seemed to be a good fit to inquire about IT assistance. BAS IT Services found solutions that have worked for the Town and at affordable rates. BAS has an outstanding reputation and really understands local government needs. In our experiences, they’ve always delivered the highest level of customer service. The IT Techs we have worked with at BAS are intelligent, patient, friendly, and professional. We are looking forward to continuing our relationship and partnership into the future together.
  • - Martha Maywalt, City of Syracuse Director of Pre-development Neighborhood & Business Development

    Greater Productivity

    IPS has provided greater productivity for many aspects of the City of Syracuse’s operations, for the benefit of citizens, developers, and City staff. The Complaint Module provides Code Enforcement and Public Works a means to more efficiently manage and track high volumes of varied activities, and the Web Portal allows constituents to enter and track complaints and service requests online. Using Workflow for interdepartmental reviews of permit and zoning plans has made review processes transparent and more efficient, automatically notifying the applicant and other reviewers of relevant results. Access to information tracked by multiple departments has made IPS an invaluable tool for planning and resource allocation.
  • - Jean Klatt, Town Clerk, Town of Gaines

    One of the Best Investments My Town has done in Software

    Within our first year of implementing the BAS Utility Billing Software the Town of Gaines has already been able to recognize that the process and results have been so much more simple and successful than with our previous billing software. The Town most definitely would recommend the BAS Utility Billing program to any interested parties, but all BAS software as well.
  • - Donna A. Combs, Town Clerk/Collector, Town of Warrensburg

    Efficient & Ease of Creating Reports

    The BAS Tax Application program is one of the best investments my town has done in software programming. The program is user friendly, saves time and allows my data to be easily retrieved for my customers as well as meeting all of the State requirements for tax reports due to my town. I have total confidence in the program.
  • - Delores Musone, Building Dept. Account Clerk, Town of Wallkill

    More Effective in Assisting our Citizens

    The Town of Wallkill Building Dept. has had a very positive experience with the IPS program. We are able to do many involved tasks much more efficiently and in much less time than before. The ease of creating reports such as individual inspections, cash, monthly permits, Dodge Report, fire inspections & complaints is incredible! Many in the department also like the capability to scan documents into an individual permit file and also the ability to put in notes to clarify ‘special’ situations and directions. The BAS support staff is always very helpful and is always open to our individual needs.
  • - Don Mekulik, CPCA, Town of Hamptonburgh

    Seamless Processing Service

    The BAS building department programs have assisted our building department to run more efficiently and become more effective in assisting our citizens. The staff at BAS has always been available to assist whenever we have questions.
  • - Becky Connolly, Town Clerk, Town of Somerset

    Best Money the Town Ever Spent

    Expanding services to the residents is one of my top priorities. I had numerous requests for credit card use so I felt that was a service that we could offer. Processing the charge is seamless and offers our residents another payment option.
  • -Judith Crawford, Receiver of Taxes, Town of Beekman

    100% Satisfied

    I have had the Internet Tax Application for over a year now and it was the best money the Town ever spent. It has cut down tremendously on the number of title company calls and even homeowner calls for April tax information. With this application available to the public at any time with paid information included it literally means your office is open 24/7 for your taxpayers. What more could they ask for! It sure does work for me.
  • -Ryan J. Lashway, Technology Coordinator, Town of Queensbury

    Very User Friendly

    With the support BAS offers and the speed of upgrades to comply with new State regulations, I can finally say we have found our solution for Animal Control and we are 100% satisfied.
  • -Brenda McConnell, Clerk-Treasurer/Tax Collector, Village/Town of Brownville

    I have used the BAS tax collection software for many years. I want to express my continued satisfaction with this program. It is very user friendly allowing me to do my tax work promptly and accurately. I would also like to commend the BAS staff. If ever I have a problem I know when I call my questions will be answered both promptly and courteously.
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